NB Industries was established in 2004. Since its inception the business has seen rapid growth as a result of a careful focus on customer servicing. The business now employs more than thirty team members including fifteen trade-qualified auto electricians and seven trade-qualified auto mechanics.

We specialise in auto electrical and mechanical services for heavy industries. Based in Mackay, Queensland, we are ideally situated to service the needs of our clients in the Bowen Basin and beyond.

NB Industries offers a broad range of auto electrical and mechanical services including repairs/maintenance for trucks and heavy earth-moving equipment, auto-electrical upgrades, mine site vehicle fit-outs, mechanical services, machine rewiring, air-conditioning services, and much more.

The team at NB Industries prides itself on being able to adapt to changes in the market. Being a medium-sized automotive firm, this strategy has not only enabled us to survive while many others have struggled, but it has also enabled us to re-invent our product and service offerings.

  • NB Industries - Mackay auto electrical and mechanical
  • NB Industries - Mackay auto electrical and mechanical
  • NB Industries - Mackay auto electrical and mechanical
  • NB Industries - Mackay auto electrical and mechanical
  • NB Industries - Mackay auto electrical and mechanical
  • NB Industries - Mackay auto electrical and mechanical

Our Approach

Our philosophy is to continuously ask the question, “What is it that the customer wants and what are their service expectations?” We then put in place service standards so our team not only meet, but exceed these expectations on every job. This is a key strategy that has enabled NB Industries to become the stand-out Mackay / Bowen Basin auto electrical and mechanical service provider that it is today.

Our years in business have repeatedly proven that clear concise communication is essential in ensuring client needs are met (if not exceeded) and mistakes, issues and misunderstandings are eradicated before works are carried out. To best service our clients we must first listen to their requirements, then maintain a high level of communication to ensure we deliver exactly what is expected, on time and on budget.

In order to provide the absolute best service, we invest heavily in the latest fault finding and scanning diagnostic tools to ensure that each job is completed in the most efficient and effective way possible. Service professionals are adequately trained both through external courses and on job training to extract the maximum deliverables out of the equipment.

No job is too big or too small. We cater for the servicing of the family car up to the complete build of a 960 Komatsu Dump Truck, which at 390 Tonne capacity, is the largest in the Komatsu range.